This customer is a well-known manufacturer of lamps from Portuguese. They have been in the lighting industry for many years. They learned LISUN by searching on the website.
They purchased the LPCE-2(LMS-9000) high-precision spectrometer integrating sphere system and the LSG-1800B goniophotometer at this time. They have been learning about test equipment from Lijun Company before, but finally chose to purchase a goniophotometer from our competitors. After that we received a email from this customer for getting technical support because of equipment problems and not got satisfactory after-sales service from that supplier, LISUN engineer checked the problem for the customer very patient found that equipment could not use anymore. For most of the parts couldn’t work and need to replace a new one. The customer is very satisfied with our engineer’s technical support. So customer purchased two sets of test equipment directly in our company at this time.
After the customer received the equipment, our engineer go to their company for installation and training immediately. Our engineer communicated with the customer without any obstacles and completed the installation and training in a short time. We received the customer’s appreciation to our engineer and won the satisfied smile of the customer. At the same time, we are very grateful to this customer for their trust and affirmation. We will try our best to serve our customers better in the future. The following picture is our engineer taken on our customer lab:
Lisun Instruments Limited was found by LISUN GROUP in 2003. LISUN quality system has been strictly certified by ISO9001:2015. As a CIE Membership, LISUN products are designed based on CIE, IEC and other international or national standards. All products passed CE certificate and authenticated by the third party lab.
Our main products are Goniophotometer, Surge Generator, EMC Test Systems, ESD Simulator, EMI Test Receiver, Electrical Safety Tester, Integrating Sphere, Temperature Chamber, Salt Spray Test, Environmental Test Chamber, LED Test Instruments, CFL Test Instruments, Spectroradiometer, Waterproof Test Equipment, Plug and Switch Testing, AC and DC Power Supply.IS-*M , LPCE-2(LMS-9000) , LSG-1890B